Chennai Floods: Innovative Management Practices


Case Study Title: Chennai Floods: Innovative Management Practices

Year of Publication: 2016

No. of Pages: 26 (Twenty Six Pages)

Structured Abstract

Subject Area: Corporate Social Responsibility/

Supply Chain Management/

Project Management/

General Management

Student Level: Graduate/MBA/Professional

Case Overview: Handling natural disasters requires different capabilities, management practices and innovation by organizations. This was proved during Chennai floods in December 2015. Organizations faced network failures, water logging, flooding, transportation failures and damage to property. In that scenario, organizations in Chennai applied innovative management practices which come under the different streams of management such as project management, business continuity planning, disaster recovery management, transportation and logistics management, employee welfare, safety and wellbeing, customer management, offshore services management, employee performance management, payroll management, benefits management and turnaround strategies in corporate long term sustainability.

Expected Learning Outcomes: The students will learn the organizational innovative practices, project management, logistics, business continuity practices during disasters such as floods.

Social Implications: The case is applicable to any organization and at large to society.

List of Supplementary Material: Teaching Notes (included)

KEYWORDS: Business Continuity, Disaster Recovery, Corporate Social Responsibility, Corporate Survival, Risk Management, Project Management, Best Practices, Innovation

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